We all know that catastrophes can happen at any time. What do you do if you’re having a network issue and your administrator called out for the day? It's going to cost you in downtime! With AGLTEK IT services and support, we wholeheartedly believe that you will see the value in our services in your operational efficiency. Our services pay for themselves in uptime. This destruction of downtime will keep your business efficient and productive.
Contact us and one of our agents will assist you with your questions and guide you through and find a solution.
Agents are available only by request, from Monday through Friday between 8:00 AM – 10:00 PM (Eastern Time)
Remote Desktop Access
Remote desktop services provide a user on one computer access to another computer. The second computer may be in a completely separate location, but the user has access and remote control just as if they were working on their local system.
The second computer could be in a different location, it could be a desktop or mobile device, or it could be a virtual machine. There are many ways of enabling remote desktop, depending on the needs of the organization.
Remote desktop (or virtual desktop) solves two issues related to remote work:
- Remotely accessing files on a local network
- Eliminating bandwidth issues
First, if the end user is accessing a corporate system, the IT team can make all corporate applications available. All the work is still being done within the corporate network, and the data never has to leave the corporate confines, reducing cybersecurity vulnerabilities.
Second, bandwidth issues are restricted to the user interface. Bandwidth is a measure of how much data travels across network connections. If an employee is working on an application at home and then has to send all the data back to corporate servers, that can become cumbersome.
With remote desktop, all the actual compute work is being done at another location, so there is no concern over massive amounts of data having to travel back and forth. Low bandwidth can still create an unpleasant experience for the end user, but the work itself is not impacted nearly as much.
*from Comptia
Maximize your time by utilizing our remote support services. Some of the benefits of remote support include:
+ Speedy Resolutions: Our expert technicians can quickly diagnose and begin resolving technology issues so that you can get back to using your equipment.
+ Secure Connection: All connections are password protected, secure, and authorized by you! There is no need to worry about your personal information or lingering connections. You are in complete control.
+ Saves You Time and Money!: You don’t have to load up your whole computer and drive it to an office or schedule an on-site appointment.
